Tuesday, March 23, 2010

Reaction Paper on World Bank Current Issues on Philippines

What does World Bank do for a country like the Philippines? World Bank is one of the institutions that helps 3rd world countries for progression. They finance infrastructures like road building and supporting feasibility studies to help the economy grow. Well this is so far as what I understood of reading the content about World Bank. So far it had done good in financing such good causes but sadly enough, these good causes turns out to be “gawd causes” it’s a mockery that the Philippines though being helped with such institution continues to corrupt the approved budget set for our country. Sigh, it’ll never end.

Friday, March 19, 2010

Call Center Agents and Their Implications

Call center agents are considered as the front liners in the call center industry. They are also the shock absorbers and undeniably, different level of stress will be one of the risks these agents may get out this kind of well paying job.

Their way of life is not that easy as others may think of for there is a lot of factors to consider just for an agent to go through this kind of work. Others who do not know the life of a call center agent may think that it is so easy as may seem for they are just there to sit back and relax in an air-conditioned work place take and make calls, but they are not fully aware what kind of environment and work style they are into and what are the risks it may imply to their health in the work place and to the community and their ability to handle time management and etc.

Most of these outsourcers are coming from outside the country and others are those who originally own the dollars. Though the nature of the work is very challenging, demanding and not that easy, compensation of these call centers for its agents is really that convincing and encouraging for an individual who is looking for a good start for his / her own career.

In the Philippines, call centers both inbound and outbound are now in and doting Luzon, Visayas and not so in Mindanao, but the fact is, it is one of the avenues particularly for the new college graduates most especially for those who have the communication skills who are still looking for a firm where they can apply their knowledge they learned from the schools where they graduated. In short, the call center, may it be inbound or outbound, is one of the stepping stones and training grounds for everyone who desires to earn to a living.

Aside from the fact that call centers are really compensating well, and that agents are really enjoying what they’re doing because of what they’re earning, not all agents know beforehand the nature of their job and its impending risks to their life most especially their health. Hence, the need of a study about their work habits and their implications is much more concerned after all for both the agents and the community.

Photo courtesy: speechmodules.com

Tuesday, March 9, 2010

Business as it is!

In the world of labor market, it is imperative that a college student must graduate with a very pleasing grade that would be competitive enough to keep up with other applicants or rise from among the latter and please your employees when it comes to finding the right job for a specific field, or else, you will end up regreting why you graduated college from that school.

Well, let it be known unto all of you that it is not the school where you graduated that matters, rather it is how you performed in the course of your college days. Interestingly, it doesn't mean you're mediocre if you were not able to earn your degree from a university that is known to be as "famous", what makes you mediocre is when you were able to earn your degree from that so called famous university and yet you still suced as if you did not learn something and someone might just be casting pearls before swine and do not walk what your school talk.

Photo courtesy: worldmarketintelligence.com